Knowledgebase

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Account Questions (4)

Billing & Order Questions (6)

Cancelling Your Lease (1)

Defective Card / RMA Process (3)

Infinite Upgrades® Program for Leases (2)

Infinite Upgrades® Rebate Program for Purchases (1)

Purchase Program Questions (5)

Referral Rewards and Affiliate Program (2)

Most Popular Articles

I received a new credit / debit card. How do I update my payment card information?

If you are using your desktop or laptop, then please update your payment card information as...

I would like to use the Buy Out Option at the end of my lease. How do I do this?

The Buy Out Option, which is equal to one month's payment, is available at the end of the...

Do I have to go the full 12 months of the lease, or can I cancel early and send the card back?

You may cancel your lease early, but there is an early cancellation fee equal to two (2) months'...

How does the Infinite Upgrades® process work?

Our Infinite Upgrades® Program allows you to upgrade to the next latest and greatest graphics...

I tried entering a new payment card number, but I received the error "Gateway Rejected: AVS". What does this mean?

The error code "Gateway Rejected: AVS" means that the zip code on your Cutting Edge Gamer account...