Loading...

Knowledgebase

Do I have to go the full 12 months of the lease, or can I cancel early and send the card back? Print

  • 12

You may cancel your lease early, but there is an early cancellation fee equal to two (2) months' payments.  The early cancellation fee must be paid first before your cancellation request is approved.

For example, if you lease a card with a monthly rate of $44.99 and you decide to cancel, then you would pay an early cancellation fee of $89.98 ($44.99 x 2) and ship the card back using a prepaid shipping label provided by us. Once we receive the card back to our offices, your lease would be officially terminated at that time, you would owe no future payments, and your account with us would be zeroed out.

The exception to this is if you are cancelling your lease within the first 14 days. In this case, we would refund you the first payment you've made - minus a $25.00 restocking fee - after we have received the graphics card back from you. We would also provide a prepaid shipping label for you to return the graphics card, and your lease would be officially terminated and refund sent upon receipt.

If you are cancelling your lease within the first 14 days after an upgrade, then there are two scenarios:

  • Payment has been paid in the first 14 days after the upgrade - We will refund your payment minus a $25.00 restocking fee.
  • A monthly payment has not been paid in the first 14 days after the upgrade - We will refund the last monthly payment received plus the additional prorated charge (if applicable) less the previous lease’s used portion and less the $25.00 restocking fee. 

Was this answer helpful?

« Back